Retail has become the number one target for cybercriminals, accounting for nearly one-quarter of all cyberattacks, according to Fortinet. From third-party vendor breaches to AI-powered social engineering, the attack surface has never been wider - and basic defenses are no longer enough.

Peter Horadan, CEO of Vouched, was featured in a recent Destination CRM piece on retail cybersecurity, noting that while most retailers already handle the fundamentals well, the real gap lies in high-risk moments:

"Also critical is stepped-up verification for risky actions like password resets, new payment methods, shipping address changes, suspicious returns, and high-value purchases."

As identity-based attacks surge and AI agents increasingly enter the retail ecosystem, knowing who — or what — is behind a transaction has never been more important. Vouched's AI-powered identity verification platform helps retailers close those gaps, verifying real users in real time before fraud can take hold.

Read the full article to see why retailers need to rethink identity verification now.

Originally published on Destination CRM. For the full article, visit the source.