- Solutions
- Health systems
- Clinicians
For Virtual Care
Verify both sides of the camera.
Give referring physicians and community providers verified access through EpicCare Link, and confirm who’s on both sides of a virtual visit before it starts.
The risk
Unverified access is invisible until it isn’t.
External clinicians and affiliates request access to records you hold. Without verified identity, account takeover, proxy visits and prescription fraud surface only downstream.
Assurance
IAL2What TEFCA requires for Individual Access Services
Accuracy
99%ID document authentication accuracy
Speed
< 60 secAverage verification time
Source: Vouched product data
The workflow inside Epic
Clinician identity, before the record and before the visit.
Verify affiliates at account creation, renewal and recovery, and both parties before a virtual visit.
- 1
Request access
Referring physicians and community providers start from EpicCare Link.
- 2
Prove identity
An ID matched to a live selfie, with an optional IAL2 workflow that adds phone and email checks and a DMV record check.
- 3
Before the visit
Patients and clinicians are both verified before a virtual visit starts.
- 4
At renewal and recovery
Re-verify affiliates when access renews or credentials are reset.
The proof
Trusted for clinical handoffs.
Abstractive Health uses Vouched’s NIST IAL2 workflows to let physicians share patient summaries with doctors outside their practice.
Partnering with Vouched gave us exactly that through NIST IAL2 workflows. What started as a feature request became a fundamentally better approach to clinical handoffs. No more faxing records.
Source: Abstractive Health
Explore by role
Other seats at the table.
Every page follows the same pattern: the risk, the workflow and the proof.
Trust
Built for the security review.
Everything your security review asks for, from the SOC 2 report to the BAA, is on one page.
Visit the Trust CenterFAQ
Clinicians, answered.
Straight answers for Virtual Care leaders about clinician identity.
Contact us with a questionHow does Vouched verify external clinicians?
Through EpicCare Link, external clinicians verify with a government ID matched to a live selfie at account creation and account recovery, with an optional NIST IAL2 workflow.
What does the IAL2 workflow add?
Phone and email checks matched to the person’s name, document and selfie verification with liveness, and validation of the driver’s license against DMV records. Any manual override voids IAL2 compliance.
Does Vouched check medical licenses?
Vouched verifies personal identity. It works alongside your credentialing process, so license checks run on a verified person.
Can both sides of a virtual visit be verified?
Yes. Verify the patient and the clinician before the visit starts, so each knows who is on the other side of the camera.
Which documents are accepted for IAL2?
Only REAL ID driver’s licenses and mobile driver’s licenses (mDLs). Each is validated through document checks and an authoritative record check, and expired IDs are rejected.
Epic, MyChart and EpicCare Link are trademarks of Epic Systems Corporation.