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For the CFO

Every reset you automate is margin.

Estimate what identity friction costs your health system today, then validate the numbers in a 90-day proof of value.

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Example annual benefit for a mid-size health systemAn example calculation for a mid-size health system: 1.05 million dollars from support calls avoided, 5 million from duplicate records prevented, 135 thousand from registration time freed and 175 thousand from visits recovered, for an estimated 6.36 million dollars a year. These are illustrative defaults. EXAMPLE · MID-SIZE HEALTH SYSTEMSupport calls avoided$1.05MDuplicate records prevented$5.00MRegistration time freed$135KVisits recovered$175KESTIMATED ANNUAL BENEFIT$6.36MIllustrative defaults. Enter your own numbers below.

ROI calculator

Run it with your own numbers.

Every field starts from an illustrative assumption, anchored to published benchmarks where they exist. Replace them with your system’s figures, and the estimate updates as you type.

Support calls
Duplicate records
Registration time
Visits

Estimated annual benefit

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Support calls avoided
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Duplicate records prevented
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Registration time freed
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Visits recovered
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An estimate, not a quote. It excludes Vouched pricing and assumes the benefits are realized in full. Your Vouched team can validate it in a 90-day proof of value against your own baseline.

Validate it with a 90-day pilot

90-day proof of value

One workflow. One owner. Pre-agreed thresholds.

Expand only if the numbers pass.

Days 1–30

Baseline

Current calls, abandonment, duplicates and rework

Days 31–90

Pilot live

Usually MyChart sign-up and account recovery, with weekly reviews

Day 90+

Decision

Expand only if labor, conversion or risk metrics improve

Measured: calls avoided and handle time · sign-up, telehealth and recovery conversion · fraud blocked and duplicate rate · demographic mismatches and rework

Explore by role

See how each saving happens.

Each page shows the workflow behind the number.

CIOIdentity-proof patients, employees and affiliated staff.In Epic and outside it: MyChart, EpicCare Link and your workforce, with no net-new identity stack.Read more →CISO + CFOClose the help desk hole.Account recovery and password reset by selfie, not by a phone call that can be talked around.Read more →Patient AccessActivate more patients without a phone call.Portal activation and registration without a front-desk ID check.Read more →Patient Experience / MarketingA first impression patients finish.A branded verification flow that feels like part of your digital front door.Read more →Virtual CareVerify both sides of the camera.Clinician and affiliate identity through EpicCare Link, before the visit starts.Read more →CISO / IAMVerify the workforce, in the stack you already run.Employees and contractors verified into your existing IAM and help desk.Read more →CIO / HIMFix the record you already hold.Duplicates and overlays resolved with a face match, not another demographic guess.Read more →

Trust

Built for the security review.

Everything your security review asks for, from the SOC 2 report to the BAA, is on one page.

Visit the Trust Center
HIPAA and BAABuilt to support HIPAA compliance; BAA in place
NIST SP 800-63A IAL2Kantara-approved workflow
SOC 2 Type IIReport available under NDA
ISO 27001Information security management
Zero access to clinical recordsIdentity data only
Biometric privacyNotice and consent on every selfie

FAQ

ROI, answered.

Straight answers for CFOs about the business case.

Contact us with a question
How is the estimate calculated?

It multiplies identity-related support calls by the share avoided and the cost per call, adds duplicate records prevented times the remediation cost, front-desk hours freed times the hourly cost, and visits recovered times the average visit value.

Where do the default values come from?

They’re illustrative assumptions anchored to published benchmarks: about $70 per help desk password reset, from Forrester, and up to $1,000 to correct a duplicate record, from Children’s Medical Center of Dallas. Replace them with your own figures.

Does the estimate include Vouched pricing?

No. It estimates gross annual benefit. Your Vouched team can model net return with your pricing.

How do we validate the numbers?

With a 90-day proof of value: a baseline in the first 30 days, one live workflow for 60 days, then a decision against pre-agreed thresholds.

Epic, MyChart and EpicCare Link are trademarks of Epic Systems Corporation.