Financial services: credit cards
Credit card fraud is the most common form of identity theft, and most of it starts with a new account. Vouched verifies applicants as they apply, re-proves cardholders at high-risk moments, and governs the AI agents now acting for them on your channels.
The problem
Criminals don’t need to steal a card when they can open one in someone else’s name. That makes application the moment to stop it.
Rank
#1Credit card fraud is the most common form of identity theft
New accounts
406,110Cards opened in someone else’s name in 2024
Growth
+7%Increase in new-account card fraud reports over 2023
Share
~40%Of all identity theft reports involve credit cards
Use cases
Verify establishes who an applicant is. Assure proves it’s still the cardholder when risk rises. Know Your Agent extends that trust to the AI agents acting for them.
Verify applicants at the moment they apply: a digital or government-issued ID matched to a live selfie, with SSN and data checks, before a card is issued.
credit cards were opened in someone else’s name in 2024, up 7%, the most common form of identity theft the FTC tracks.
Source: FTC Consumer Sentinel Data Book 2024Automate verification so most applicants are approved in one session, and route only the risky few to review.
completion rate for ID verification at Oriental Bank, a bank customer, across 4,500+ verifications a month.
Source: Oriental Bank case studyMeet Customer Identification Program requirements and screen cardholders against sanctions lists, watchlists, PEPs and adverse media, with ongoing monitoring.
sanctions lists, plus 1,000+ watchlists across 240+ jurisdictions, rescreened daily.
Source: Vouched AML screeningConfirm card reissues to a new address, credit line increases, authorized users and contact changes with a live selfie matched to the cardholder.
awarded to a customer after a SIM swap let attackers take over the codes sent to his phone and steal about $38M.
Source: SecurityWeek, March 2025Let cardholders who lose a phone or a password re-prove who they are with a live selfie, instead of a help desk call that can be talked around.
lost to account takeover in 2025, the costliest type of identity fraud, affecting 6 million consumers, up 18% from 2024.
Source: Javelin 2026 Identity Fraud StudySee which AI agents reach your application flow, cardholder portal and APIs, and let verified ones in while you challenge the rest.
growth in AI agent traffic in 30 days across Know Your Agent: Detect customers.
Source: Know Your Agent: Detect, June 2026When a cardholder’s agent pays the bill, redeems rewards or disputes a charge, it carries a delegation from that verified cardholder, with scopes, limits and an audit trail.
Compliance
Identity is a regulated control for card issuers. Every decision comes with an audit trail your examiners can follow.
Visit the Trust CenterFAQ
Straight answers about card applications, cardholder security and AI agents for card issuers.
Contact us with a questionVouched verifies applicants at the moment they apply with a digital or government-issued ID matched to a live selfie, checks their personal data including their Social Security number, and screens them for AML risk, so Customer Identification Program requirements are met before a card is issued.
It’s the most common form of identity theft the FTC tracks. In 2024, consumers filed 406,110 reports of credit cards opened in their name, up 7% from the year before, out of about 449,000 credit card identity theft reports in total.
By confirming a real person is behind a real ID at application: 20 real-time fraud checks during ID capture and selfie verification, liveness detection against deepfakes, and data checks that catch synthetic and stolen identities.
Yes. Verification runs in the application flow, with results in under seven seconds, so most applicants are approved in one session. At Oriental Bank, 91% of applicants who begin Vouched verification complete it.
Yes. Vouched validates 4- or 9-digit SSNs, and financial institutions can verify full SSNs against Social Security Administration records through SSA eCBSV.
With Vouched Assure, high-risk events such as a card reissue to a new address, a credit line increase or a new authorized user can require a live selfie matched to the cardholder’s enrolled identity, instead of a one-time code that can be SIM-swapped.
Vouched Assure lets cardholders who lose a phone or password re-prove who they are with a live selfie, instead of going through a help desk that can be socially engineered.
Know Your Agent works on your own channels: your application flow, cardholder portal and APIs. It classifies every session as human, AI agent or bot, lets verified agents in and challenges the rest, and when a cardholder’s agent pays a bill, redeems rewards or disputes a charge, it requires a delegation from that verified cardholder, with scopes, limits and an audit trail.
Yes. Vouched checks a digital ID such as a mobile driver’s license first, and falls back to a government-issued ID when there isn’t one, always matched to a live selfie.
Yes. Your colors, fonts, copy and images replace ours on every screen, in 15 built-in languages.
