Account opening
Verify new customers at sign-up, so stolen and synthetic identities can’t open accounts for fraud, promo abuse or reselling.
$343B
in cumulative online payment fraud losses forecast for 2023 to 2027.
Source: Juniper Research- Solutions
- Industries
- eCommerce
eCommerce
Know who’s behind every order.
Online retailers and marketplaces use Vouched to verify customers and sellers, confirm age for restricted products, protect high-value orders and accounts, and govern the AI agents now shopping for people.
The problem
Fraud follows the cart.
Stolen identities open accounts, take over loyalty balances and order high-value goods, and AI agents now shop alongside people. Verifying who is buying closes the gap.
Online fraud
$343BCumulative online payment fraud losses forecast for 2023 to 2027
Physical goods
+18%Rise in remote physical goods fraud from 2024 to 2025
Account takeover
Attackers log in with stolen credentials and drain stored cards, gift balances and loyalty points.
AI shopping agents
Generative AI traffic to U.S. retail sites rose 693% over the 2025 holidays, and most stores can’t tell a helpful agent from a bot.
Sources: Juniper Research · Juniper Research, via SecurityBrief, 2025 · Adobe Analytics, 2026
Use cases
From sign-up to every order after.
Verify establishes who a customer or seller is. Assure proves it’s still them before a high-value order or account change. Know Your Agent extends that trust to the AI agents now shopping for them.
Age-restricted products
Confirm age with an ID or mobile driver’s license and a live selfie before selling alcohol, tobacco, vape or other age-restricted goods.
Marketplace sellers
Verify sellers before they list and get paid, so buyers know who they’re buying from.
High-value orders
Step up with a live selfie before a high-value order or a shipping-address change goes through.
49%
of online payment fraud losses come from physical goods purchases.
Source: Juniper ResearchAccount recovery and loyalty
Let customers recover accounts, stored cards and loyalty points with a selfie, not a code that can be intercepted.
$15B+
lost to account takeover in 2025, the costliest type of identity fraud, affecting 6 million consumers, up 18% from 2024.
Source: Javelin 2026 Identity Fraud StudyShopping agents on your storefront
See which AI agents reach your catalog, cart and checkout, and let verified ones buy while you challenge scrapers and bots.
693%
increase in generative AI traffic to U.S. retail sites over the 2025 holiday season.
Source: Adobe Analytics, 2026Agent purchases tied to a customer
When an AI agent buys for someone, it carries a delegation from that verified customer, with scopes such as spend limits, and an audit trail.
Trust
Fast for shoppers. Safe for stores.
Verification fits inside sign-up and checkout, so good customers move faster and fraud stops at the door.
Visit the Trust CenterBuilt for checkoutResults in under seven seconds
Mobile driver’s licensesChecked first, matched to a live selfie
LivenessDeepfakes and photos of photos stopped
SOC 2 Type IIReport available under NDA
ISO 27001Information security management
White labelYour brand on every screen, in 15 languages
FAQ
eCommerce, answered.
Straight answers about customer and seller verification, age checks, high-value orders and AI shopping agents.
Contact us with a questionHow does Vouched help eCommerce businesses prevent fraud?
Vouched verifies customers at sign-up with an ID or mobile driver’s license matched to a live selfie, re-verifies them before high-value orders and account changes, and governs the AI agents shopping on their behalf.
Can Vouched verify age for age-restricted products?
Yes. Customers confirm their age with an ID or mobile driver’s license matched to a live selfie before buying alcohol, tobacco, vape or other age-restricted goods.
How does Vouched stop high-value order fraud?
Vouched Assure asks for a live selfie matched to the customer’s verified identity before a high-value order or a shipping-address change goes through. Juniper Research reports that physical goods purchases account for 49% of online payment fraud losses.
Can Vouched verify marketplace sellers?
Yes. Verify sellers before they list and get paid, so buyers know who they’re buying from.
How can customers recover accounts and loyalty points securely?
With Vouched Assure, customers recover their accounts with a live selfie matched to their identity, instead of a code that can be intercepted. Javelin reports more than $15 billion lost to account takeover in 2025.
How should stores handle AI shopping agents?
Know Your Agent classifies every session as human, AI agent or bot. When an agent buys for someone, it carries a delegation from that verified customer, with scopes such as spend limits. Adobe reports generative AI traffic to U.S. retail sites rose 693% over the 2025 holiday season.
Does verification slow down checkout?
No. Vouched returns a result in under seven seconds, and you choose where verification happens: at sign-up, before high-value orders, or only when risk signals appear.
Can the verification flow match our brand?
Yes. Your colors, fonts, copy and images replace ours on every screen, in 15 built-in languages.