Peter Horadan, CEO of Vouched, joins Filip Verley on Liminal's Friday Five to talk about the identity infrastructure decision most buyers are getting wrong: what happens when the people using your systems aren't people?
Peter and Filip talk about why agents can't share human credentials, how the scale of non-human identities is already outpacing the systems built to handle them, and what organizations need to think about before the shift is fully upon them.
View the full conversation here
Key Takeaways
Buying for today isn't enough. Companies choose tools based on the problem in front of them — verifying patients, onboarding customers — without accounting for how much the field will change over the next few years. The technology you buy now has to work for longer than the problem you're solving right now.
Agents can't use your credentials. When someone hands their username and password to an AI agent, there's no way to tell what the person did from what the agent did on their behalf. Every agent acting on behalf of a person needs its own identity, with a clear record of what it's authorized to do.
The scale is already significant. According to KPMG's early 2026 research, non-human identities outnumber human users by roughly 82-to-1 across large organizations. That workforce of agents is running on an identity model built for people.
The old model no longer fits. There are now good bots, bad bots, and agents that people inside your organization actively want to use. Security teams need to be able to answer who an agent is, what its reputation is, and what a human has actually authorized it to do.
Things that matter get managed deliberately. As agents move closer to the center of how businesses operate, organizations won't accept treating their identity and permissions as something to sort out later. The closer something is to how a business runs, the more carefully it gets managed.
Speakers
Filip Verley — Host, Friday Five, Liminal
Filip leads conversations with identity and fraud industry executives for Liminal's Friday Five series, drawing out the views and forward-looking perspectives that don't always make it into formal reports. Liminal is a market intelligence firm focused on identity, fraud, and cybersecurity.
Peter Horadan — CEO, Vouched
Peter leads Vouched, where the mission is to verify people and agents remotely for healthcare organizations, banks, and other businesses that need to know who—or what—is on the other side of a transaction. Before Vouched, he founded Lockstep — which was acquired by The Sage Group in 2022 — and previously led technology at Avalara through its IPO.