When COVID-19 hit, companies of all sizes and industry were forced to adapt. For the transactions that require identity verification, from banking to healthcare and everything in between, Vouched was there to accommodate a safe and accommodating experience. While the future of in-person experiences remains unclear, Vouched will add value to any organization looking to make their verification process more streamlined. Recently, we participated in a webinar with our partner Bankers Healthcare Group to illustrate just one example of how Vouched delivered an improved experience for both a financial institution and its customers. BHG Chief Operating Officer Tyler Crawford shared the journey BHG and Vouched shared through the initial months of the pandemic, and how it has influenced their entire institution moving forward.

As a banking leader, dozens of sales pitches are thrown your way daily about the “next big thing” and “must haves” for your business. Bright, shiny objects distract from the real value at stake, and we all learned quickly when COVID-19 hit that the way we handle in-person transactions would need to adapt. Being able to verify your customers’ identities from wherever isn’t just a flashy tool – it’s a real need that will not only enhance your security and compliance, but also provide a service customers are actively seeking. Next-generation ID verification technology has value beyond the pandemic, allowing you to reach new customers outside of your geography while reducing costs. Digital transactions aren’t going away, so now is the time to get ahead of the curve. For Bankers Healthcare Group, implementing Vouched at the beginning of the pandemic delivered immense value, and you can learn all about their experience firsthand